Policy

While event planning is fun, we appreciate your taking the time to read and review our policy page, and terms of service. We realize that this part is boring and not-so-fun, but we promise that once you’ve read it and agree to our terms of service the fun part will soon begin!

Our service

Your event will be confirmed via email.  The total for service will be is listed in your confirmation email; the invoice balance will be due in full 15 days before event day. Failure to pay the event balance in full before event day could delay your reservation, or make it subject to cancellation. If an overtime performance is requested, those amounts must be paid when services are requested. Our overtime rate is $140 per hour. Failure to send the requested deposit within 14 days, will cancel any reservation being held. We accept checks, credit cards, and Cash.

Confirmed events

No event is ever confirmed without a booking confirmation and a paid deposit.  Deposits are non-refundable.  No refunds within 60 days of event day for any reason.  Failure to submit your event booking form, and your deposit within 14 days of reserving; will make your event reservation subject to cancellation.

Delivery & Tear down

The client will provide ChuckleBooths Photo Booth Rentals with the event venues’ name and address when booking. It is the client’s responsibility to inform ChuckleBooths Photo Booth Rentals in advance of event day if there are any known obstructions, stairwells, small elevators, narrow corridors’ or such that may require special labor and handling to deliver our photo booth and related equipment. If any venue has ‘special delivery’ requirements or any additional labor is required to enter a location those labor amounts will be billed to the client at a rate of $125 per event delivery; additionally, the client could also occur $125 charge for ‘special removal’ requirements.

The client understands that our photo booth is 200lbs, and delivery to any location with any staircases/stairs, tight/small hallways, or even an extremely long walking distance to specified location could result in ‘special delivery and/or strike charges.’ Client agrees to verify with the venue, delivery route into the building, and ease of access for our delivery team. It’s not our goal to charge you any extra fees, but to avoid any confusion in advance of the expectations of terms of delivery, and service.

We reserve the right to refuse delivery of our photo booths to any location that is highly difficult, or dangerous for our team to execute. All payments will be forfeited, should the client fail to inform us in writing of any special requirements to successfully execute delivery of our photo booths to their event location in advance of event day.

Limited liability

Our service is limited to what is detailed in this event agreement such as dates, times, team attire, delivery/performance times, equipment rental & staffing needs. Any additional assistance/advice or services offered to our clients is in good faith to help achieve a successful event. ChuckleBooths Photo Booth Rentals and team are not responsible for any loss, lost/stolen, misplaced or wrongfully allocated items at any event. If the client has any specific requests or service modifications for our staff those instructions need to be provided in writing (7) days prior to the event. ChuckleBooths Photo Booth Rentals has the right to refuse any requests that are not a part of our terms of service.

Liability insurance

ChuckleBooths Photo Booth Rentals is fully insured. Occasionally, some venues require specific riders for their venue. Please notify our office if a rider is requested by your venue, allow (10) business days to process the request.

Photo images

ChuckleBooths Photo Booth Rentals owns the copyrights to every image taken at any event; ChuckleBooths Photo Booth Rentals retains ownership of all images. ChuckleBooths Photo Booth Rentals will use images taken for marketing, social media and branding of our services. If you prefer that we do not use your event images, you must specifically tell us at the time of booking, in writing. Declining the use of event images may affect your event rate as the prices listed on this website take their use into consideration.

Extreme weather

In the event extreme weather would create any “State of Emergency” or “Hazardous road conditions” that would impair our staff or your guests to be able to safely make transport to your event; the event would be subject to cancellation. The lines of communications would open-up between the signor and ChuckleBooths Photo Booth Rentals, early that day acting in the best interest of both parties and to find a reasonable solution.  If that means the event needs to be rescheduled or canceled, (or delayed), deposits would then be forwarded to a new available event date. This would be considered an “Act of God” and any unused deposit may be forwarded to a new event date up until one year after the original event date. It is highly unlikely that this would occur, and is only precautionary statement for events in winter months that are subject to extreme weather and hazardous conditions. Trust we will make every effort to never cancel an event, and will only do so if it would compromise the safety of our team.

Privacy

Your contact information is safe and secure; we will not share your information with others.

Please mail any payments to our office at:

ChuckleBooths Photo Booth Rentals
PO Box 641 Liverpool NY 13088
Phone:  1-800-466-7606  Fax:  315-291-4477
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Call 1-800-466-7606  should you need help or further explanation of our policies, or email us for help!